Privacy Policy

Last updated: March 2026

1. Introduction

PlayEazy ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform").

We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information: name, email address, password, phone number
  • Profile information: date of birth, sports preferences
  • Payment information: processed securely through our third-party payment processor (we do not store card details)
  • Location information: with your permission, to show nearby clubs
  • Communications: when you contact us for support or submit forms on our website

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Platform
  • Process membership purchases and payments
  • Show you relevant clubs based on your location
  • Send you transactional communications (receipts, membership confirmations)
  • Respond to your inquiries and support requests
  • Protect against fraud and unauthorized access

4. Information Sharing

We share your information only in the following circumstances:

  • With clubs: when you purchase a membership, we share your name and email with the club so they can verify your membership
  • With service providers: payment processors, hosting providers, and analytics services that help us operate the Platform
  • As required by law: to comply with legal obligations or protect our rights

We never sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data is stored on servers located in Canada (ca-central-1 region). Payment processing is handled by PCI-compliant third-party processors.

6. Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Withdraw consent for data processing

To exercise these rights, contact us at privacy@playeazy.ca.

7. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

PlayEazy
Email: privacy@playeazy.ca